The new one-source platform offers passengers a variety of useful options for planning travel in advance and during the trip itself. They can plan online and offline shopping knowing exactly how much time they have left at the airport to use the Frankfurt Airport services.

This significantly reduces anxiety for passengers and increases the window for shopping, dining or other activities at the airport converting waiting time to quality time. For retailers, the platform represents an additional marketplace that shows their location and offerings at the customer’s fingertips and makes all products available within no more than 45 minutes.

Passengers today receive most current information concerning all aspects of the airport experience with the same quality and speed no matter where they are in the world. With 35 Integrated information systems, massively reducing workload we have not only created value on the consumer as well as making positive change in the day to day work of our customer: Fraport employees.

Employees today have to maintain fewer data services and can concentrate on refining, curating and orchestrating the information and its connection with other sources of information displayed on a plethora of devices and information systems all over the airport and beyond. The data collected with these devices is then analyzed to continuously improve the airport experience in the digital as well as the physical space and provide better services or come up with new offerings.